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138 Section 3A. Sprint Service Features: The Basics
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive on-device notification of new
voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail
for new messages if you are in a roaming service area for an extended period of time.
1. Press the Talk key to display the Phone screen.
2. Enter 1, the area code, and then your phone number.
3. Press the Talk key again to call your voicemail.
4. When you hear your voicemail greeting, tap on the Phone keypad.
5. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Setting Roaming Options for Your Device
You can set roaming options for your device to better control your roaming costs.
1. On the Phone screen, tap Menu > Options... > CDMA Services tab.
— or —
Tap
Start > Settings > All Settings > Personal tab > Phone > CDMA Services tab.
2. Select Roaming, and then tap Get Settings. The Phone: Roaming screen then appears where you can set
options such as the roaming mode as well as Call Guard notification and Data Roam Guard notifications.
Choosing a Roaming Mode
On the Phone: Roaming screen, you can enable or disable roaming by choosing one of the
following modes:
Sprint Only to prevent roaming on other networks.
Automatic to seek service on the Nationwide Sprint Network. When Sprint service is unavailable, your
device searches for an alternate system.
Using Call Guard
Your device has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the
onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an
extra step before you can place or answer a roaming call. (This additional step is not required when you
make or receive calls while on the Nationwide Sprint Network)
To turn Call Guard on or off:
On the Phone: Roaming screen, select On or Off.
To place roaming calls with Call Guard on:
1. Press the Talk key to display the Phone screen.
2. Enter 1, the area code, and then the seven-digit number. After entering the number, press the Tal k key.
3. A pop-up message then appears, informing you that roaming rates will apply. Tap Dismiss to close
the message, and then tap
1 to place the call.
Note
Call Guard is turned off by default on your phone.
Automatic speed recognition (ASR) and speed dialing are not available when you are roaming with Call Guard
enabled.