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Section 1A. Setting Up Service 3
Setting Up Service
2. Install the battery by following these steps:
Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
Insert the contact’s side of the battery first and then gently push the battery into place.
3. Replace the back cover, and insert the stylus back into the stylus compartment.
Turning the Device On for the First Time
1. Press the Power button.
2. When you turn on your device for the first time, your device starts up and guides you to calibrate the
touch screen. Follow the onscreen instructions to complete the screen calibration process.
3. Your device will then be activated.
If your device’s phone is already activated, it will search for Sprint service and then enter standby mode.
If your device’s phone is not yet activated, see “Activating Your Device” on page 3 for more information.
Activating Your Device
If you purchased your device at a Sprint Store, it is probably activated and ready to use.
If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
If you received your device in the mail and you are activating a new device for an existing number on your account, you
will need to go online to activate your new device.
From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen
instructions to activate your new device.
When you have finished, make a phone call to confirm your activation. If your device is still not activated or
you do not have access to the Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
Note
Your device’s battery should have enough charge for your device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery”
on page 13 for details.
Notes
Do not press the End key while your device is being activated. Pressing the End key cancels the activation
process.
If you are having difficulty with activation, contact Sprint Customer Service by dialing
1-888-211-4727 from
any other phone.