Canon Camcorder VIXIA User Manual

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172 Additional Information
The red ON/OFF (CHG) indicator flashes very slowly ( one flash at 2-
second intervals).
- The temperature of the battery pack is outside the charging range. If the battery pack’s tem-
perature is below 0 °C (32 °F), warm it before charging it; if it is above 40 °C (104 °F), let the
battery pack cool down before charging it.
- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).
- The battery pack is damaged. Use a different battery pack.
o appears on the screen
- The LOCK switch on the Eye-Fi card is set to prevent accidental erasure. Change the position
of the LOCK switch.
- An error occurred when trying to access control data on the Eye-Fi card. Turn the camcorder
off then on again. If the icon appears often, there might be a problem with the Eye-Fi card.
Contact the card manufacturer’s customer care.
Picture and Sound
The screen appears too dark.
- The LCD screen was dimmed. Hold h pressed down for 2 seconds to restore the LCD
screen to its previous brightness setting.
Screen displays turn on and off repeatedly.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly.
- Disconnect the power source and reconnect it after a short time. If the problem still persists,
use the 6 8 [Reset All] menu option to reset all the camcorder’s settings to default val-
ues.
Video noise appears on screen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields
(plasma TVs, cellular phones, etc.).
Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to
[Programmed AE] or [Shutter-Pri. AE] (0 70). This is not a malfunction.
Noise can be heard along with the recorded sound
- When recording sound with an external microphone, the interference caused by wireless
communications may be picked up and recorded as noise. We recommend turning off the
wireless communication while recording (0 146).

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