Canon Camcorder VIXIA User Manual

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of 184
 
Troubleshooting
154
Recording
Pressing g will not start recording.
- You cannot record while the camcorder is writing previous recordings onto the memory (while
the ACCESS indicator is on or flashing). Wait until the camcorder has finished.
- The memory is full or it already contains the maximum number of scenes (3,999 scenes). Delete
some recordings (0 91, 123) or initialize the memory (0 36) to free some space.
The point where g was pressed does not match the beginning/end of the recording.
- There is a slight interval between pressing g and the actual start/end of recording.
This is not a malfunction.
The camcorder will not focus.
- Autofocus does not work on the subject. Focus manually (0 46).
- The lens or Instant AF sensor is dirty. Clean the lens or sensor with a soft lens-cleaning cloth
(0 167). Never use tissue paper to clean the lens.
When a subject flits across in front of the lens, the image appears slightly bent.
- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in
front of the camcorder, the image may seem slightly warped. This is not a malfunction.
Changing the operating mode between recording (N)/record pause (M)/playback (A) takes
longer than usual.
- When the memory contains a large number of scenes, some operations may take longer than
usual. Save your recordings (0 128) and initialize the memory (0 36).
Movies or photos cannot be recorded properly.
- This may occur as movies and photos are recorded/deleted over time. Save your recordings
(0 128) and initialize the memory (0 36).
Cannot record a photo while recording movies.
- You cannot take photos in mode, while the digital zoom is activated (0 141), while
fading in or fading out a scene (0 82) or while the digital tele-converter is activated (0 53).
After using the camcorder for a long time, it becomes hot.
- The camcorder may become hot after using it continuously for long periods of time; this is not
a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for
a short while, it may indicate a problem with the camcorder. Consult a Canon Service Center.
Cannot create a new story.
- A memory can contain a maximum of 98 user-created stories. Delete some stories from the
gallery (0 92) or select a different memory (0 34).
Playback
Cannot copy/move scenes in a story.
- The memory is full. Delete some recordings (0 91, 123) to free some space.
Cannot delete a scene.
- You may not be able to delete scenes recorded or edited using another device.
Deleting scenes takes longer than usual.
- When the memory contains a large number of scenes, some operations may take longer than
usual. Save your recordings (0 128) and initialize the memory (0 36).
Cannot capture a video snapshot scene from a movie.
- You cannot capture video snapshot scenes from scenes recorded or edited using another
device.
- The memory is full. Delete some recordings (0 91, 123) to free some space.

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