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20
Assembly Manual
Troubleshooting
Condition / Problem Things to Check Solution
Unit will not power up/turn on/
start
Outlet Make sure outlet is functioning correctly. Verify
this by plugging another object (ex: lamp) into
the outlet. If outlet is connected to a light
switch, check to make sure it is on. If outlet is
not functioning find a working outlet.
Power cord not plugged in Make sure the power cord is firmly secured to
A/C inlet on the unit and firmly inserted into a
non-GFI wall socket.
Power switch turned off Make sure the power switch at the rear of the
unit is in the “ON” position.
Safety key not plugged in Plug Safety Key into console (See Emergency
Stop Procedure within the Important Safety
Precautions section).
LED Diagnostic needed Remove rear plastic covers and contact cus-
tomer service for assistance.
Speed displayed is not accurate Display set to wrong unit of mea-
sure. (English/Metric)
Change display units (See Owner’s Manual).
Out of calibration Re-calibrate machine (See Calibration procedure
in Owner’s or Service Manual).
Heart rate not displayed while
using chest strap
Transmitter not making good con-
tact with skin
Moisten skin contact area on the chest strap.
Electromagnetic interference Turn off any television, AM radio, microwave, or
computer within 6 feet (2 meters) of the Tread-
Climber® fitness machine.
Chest strap transmitter Test chest strap with another HR monitoring
device such as HR watch or a machine at a gym.
If transmitter has good skin contact and still is
not found to be emitting HR signal, replace chest
strap transmitter.
HR receiver If chest strap is known to work with other
devices and no sources of interference are
present, or console has been tested with a Pulse
Simulator and is not receiving the signal, replace
the HR receiver.
Walking belt misalignment Rear belt guides Belts should ride on top of triangular black belt
guides at rear of treadles.
Tracking adjustment Belts are not required to be perfectly centered
and are typically farther out in the rear than they
are in the front. This may vary depending on
user’s stride. If belt is tracking to one side far
enough to cause rubbing of belt follow belt align-
ment procedure in Owner’s Manual.
Speed dependent grinding or
scraping noise in all modes
Belt alignment Check walking belt alignment. Belt contact with
metal guides under treadle can make loud grind-
ing sound. If belts are misaligned follow belt
alignment procedure in Owner’s Manual.
Rollers or motor Contact customer service for further assistance.