3.5

Out of 136 Ratings

Owner's of the Apex Digital TV Converter Box Apex gave it a score of 3.5 out of 5. Here's how the scores stacked up:
  • Reliability

    3.44 out of 5
  • Durability

    3.58 out of 5
  • Maintenance

    3.6 out of 5
  • Performance

    3.51 out of 5
  • Ease of Use

    3.54 out of 5
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19
Troubleshooting Guide
Cannot receive certain channels
through the antenna.
Video noise or choppy picture
TV blocked at certain channels
No sound
Black box on screen
No power
No picture
• Use the automatic scanning function to add the
channels not included in memory.
• Signal from the TV station may be weak.
• Reposition antenna
• Check connected video and audio cables are completely
inserted
• Reposition antenna
Use the automatic scanning method to add the channels
not included into the memory.
Check parental control settings.
• Check connected audio cables are completely inserted.
• Correct audio source from your amplifier.
• Mute function may be enabled, press Mute on remote.
The “Text” option is enabled and no text is available.
• Turn off CCD on the remote control.
• Batteries in the remote control may need replacing.
• Remove then re-attach AC plug to wall outlet after 30 s.
• Digital TV channel signal may be weak, try another
channel
• Re-connect the antenna or cable wiring.
• Make sure the video devices are turned on.
• Make sure Auto Scan Channels is completed.
Symptom Possible Solutions
Check for a possible solution to a symptom before contacting a customer
service representative. We recommend visiting our website at:
www.apexdigitalinc.com for additional updates.
*Antennaweb.org provides personalized information for choosing antenna
type and orientation for your particular.
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