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3Com
®
NBX
®
IP Telephony Solutions R6.0 | North America
SALES REFERENCE GUIDE
IP PHONES** NBX APPLICATIONS
MAKING THE MOVE TO SIP
NBX platforms running R6.0 software operate in
either standard or Session Initiation Protocol
(SIP) mode. The standard mode builds on the
success of generations of NBX platforms, while
the SIP mode allows interoperability between
NBX IP telephony solutions and a broad range of
3Com and third-party SIP-compliant devices and
applications such as IP Messaging, IP Confer-
encing and SIP trunking. Customers can start
out running in standard mode and migrate from
standard to SIP mode when such a change
matches their needs.
CALL CENTERS—Affordable, professional and efficient services that enhance call handling and increase revenue.
NBX Automatic Call Distribution (ACD): integrated call center application with built-in two-seat agent evaluation license; offers five types of routing
algorithms, agent workgroups, detailed reporting, and supervisor status with monitor, whisper, and barge-in capability
eXchange Call Center: server-based call center application; offers advanced and real-time reporting, wrap-up codes, voice announcement of calls in
queue, and agent and supervisor desktop software
EPICCenter from EasyRun: sophisticated call center solution to support multimedia, advanced queuing and routing and inbound/outbound activity.
ADVANCED APPLICATIONS
Voice messaging: 400 hours of voice storage standard (non-SIP mode)
IP Messaging: advanced NBX in SIP mode voice messaging; ships with find me/follow me service and 12 ports enabled (scalable in one-port increments)
IP Conferencing: hosted bridge for NBX in SIP mode for scheduled and ad-hoc conferences (standard 25-seat license)
Desktop Call Assistant (DCA): on-screen dialing and contact management software
Complement Attendant Software (CAS): desktop application that takes the place of an attendant console
ExecutiveAssistant: designed for executives and sales people, features find me/follow me service, call recording and speech-recognition auto-attendant
Education Module: auto-dialer for K-12 organizations; offers absentee tracking, malicious call trace and auto-attendant for homework hotlines
3100 ENTRY (3C10399B)
Four fixed feature buttons
Single-line phone service
Ideal for doorway and common
areas
3101 BASIC (3C10401B)
Four programmable buttons
Multiline services and display
Ideal for day-to-day office use
3101 W/SPEAKER (3C10401SPKRB)
Four programmable buttons
Half-duplex speakerphone
Multiline services and display
Ideal for day-to-day office use
NBX
®
V3000 ANALOG (3C10600B-XX)
Ideal for small- to medium-sized organizations that require integrated applications with
easy installation and management.
Operation in either NBX Call Control or Session Initiation Protocol (SIP) mode
Four integrated central office (CO) line ports; one analog station port
Standard four ports by 400 hours auto-attendant/voice mail (AA/VM), scalable up to 72 ports
10/100 uplink port; 100 Mbps backplane
1,500 device capacity (stations/trunks)
15 Group 2 phone licenses included in base solution
SIP-ready for business applications and devices
(requires 512 MB memory upgrade 3C10240 for SIP)
NBX PLATFORMS
3102 BUSINESS (3C10402B)
18 programmable buttons
Multiline service
Full-duplex speakerphone
Ideal for power users
3103 MANAGER (3C10403B)
Gigabit PC port
Large, context-sensitive display
Multiline services and display
Executive and manager phone
3105 ATTENDANT CONSOLE
(3C10405B)
50-button DSS
100 station selections
Receptionist/call-coverage use
3106 CORDLESS (3C10406A)*
Multiline display
1,000 ft. (305 m) range from
base unit
Ideal for mobile office workers
3107 CORDLESS (3C10407A)*
Multiline display
Long-life battery with two-slot charger
Ideal for warehouse and mobile
workers
3108 WIRELESS (3C10408A)
802.11 b/g wireless IP phone
Works with NBX in SIP mode
Ideal for in-building or
campus-wide calling
PCXSET
(PC SOFTPHONE) (3C10316)
Windows-based application
Single-user license included per
NBX R4.1 or higher platform
Ideal for teleworkers
*Available in North America and Mexico only. **All 3Com IP phones require a phone license (Group 0, 1 or 2) to operate. See the NBX Price List for pricing and ordering information.
LEGACYLINK FOR
NORTEL/ANALOG HANDSETS
(3C10392 – ANALOG;
3C10390 – NORSTAR;
3C10391 – MERIDIAN)
NBX V3001R PLATFORM (3C10602A-XX)
When redundancy is a must, the V3001R is the solution for organizations that require
maximum uptime, where revenue is tied to the phone system.
Operation in either NBX Call Control mode or Session Initiation Protocol (SIP)
Redundant, hot-swappable power supplies; optional redundant hard disks (RAID1)
Standard four ports by 400 hours AA/VM, scalable up to 72 ports
Dual 10/100 uplink ports; 100 Mbps backplane
Four-slot expansion chassis for additional analog stations
or trunks (T1/E1, PRI, BRI, Analog)
1,500 device capacity (stations/trunks)
SIP-ready for applications and devices